FAQs
How do I change or cancel my order?
If you have purchased the wrong item, or you have filled in the wrong address and want to change it, please contact us as soon as possible. We will promptly make changes for you during business hours.
If you want to cancel your order, we want you to think again. We're sure you'll love Ledboruit's merchandise. If you decide not to ship, please contact us within 1 hour.
We know how important your order is, so our goal is to complete it as quickly as possible! While we are unable to cancel or change an order after it has been shipped, you are welcome to return your item once the order has been delivered in accordance with our Returns Policy.
My new torch gets hot when it's in constant light function for long periods of time. Any questions?
This temperature increase is completely normal and your product will not exceed a safe temperature so it will not burn your skin. We've developed temperature control technology to ensure your LED lights don't overheat inside or out.
When using the product in high power mode continuously, you may experience the product itself to be warmer to the touch, and this temperature will remain the same as long as the lamp is in use. This is due to the product ignoring the higher lumen output for an extended period of time. If you don't need the highest lumen output, turn down to medium or low power, which will lower the temperature of the launch.
With fading luminosity, the light starts blinking at regular intervals – what does that mean?
Tip: Treat the battery compartment on a regular basis with contact spray to avoid leakage problems. You should remove your batteries from your light if you do not use it for a long time.
What do I do if the batteries in my light have leaked?
Firstly, carefully remove the batteries from your light.
If your model has a battery compartment, you will most likely no longer be able to use this. If you would like to attempt to clean it, use a penetrating or multifunction oil to clean the leaked battery fluid. You can find this oil at any hardware store.
In any case, you should always clean the inside of the light compartment. This can also be cleaned with the described agents and for example, a small, medium-to-hard wire brush.
When should the light's battery be replaced?
The time to replace the battery will depend on a number of factors: requirements, your personal preference, and how long the lamp has been used.
In some cases it is recommended that you carry extra batteries and/or put in new batteries before long trips. As a general rule, the battery should be removed if the lamp will not be used for an extended period of time.